LEGAL & PRIVACY

TINDY_WORKS is a personal portfolio and small tech help/support site operated under the TINDY_WORKS name. The site is provided for general information, project enquiry, and support request purposes.

For privacy and data protection requests, TINDY_WORKS can be contacted through the contact page.

This page is a basic Legal & Privacy notice and may be updated as the site and services develop.

Unless otherwise stated, the site content, writing, design, and project presentation belong to TINDY_WORKS. Please do not copy, republish, or reuse substantial parts of the site without permission.

Project pages and portfolio descriptions are provided to explain skills, experience, and example work. They should not be treated as a promise that every future project will use the same process, tools, timescale, or outcome.

The site includes contact and support forms for enquiries, technical help requests, and service conversations. These forms may collect your name, email address, phone number if provided, message content, support request details, preferred contact method, device or service information, screenshots, error messages, and other information you choose to include.

Forms may also use basic anti-spam, rate-limit, request reference, and troubleshooting information so requests can be handled reliably.

You decide what to include in a message or support request. Please keep details relevant to the enquiry or problem you want help with.

If you request help for someone else, please only share information you have permission to provide.

Do not submit passwords, payment details, bank information, medical information, government ID details, or other sensitive personal information through website forms.

If tech support requires access to accounts, devices, or systems, this should be arranged separately and only with explicit agreement.

Information you provide may be used to respond to enquiries, provide tech help/support, manage requests, keep records of communications, improve services, prevent misuse or spam, and troubleshoot issues with the site or services.

Submitted information is not sold.

For enquiries and support requests, personal information may be processed because it is necessary to take steps before entering into a service arrangement or to provide requested support.

For communication records, security, spam prevention, troubleshooting, and service improvement, personal information may be processed because TINDY_WORKS has a legitimate interest in operating the website, managing enquiries, protecting the service, and improving support.

Submitted information may be processed or stored using trusted service providers that help operate this website, including hosting, database/admin storage, email delivery, form handling, security, and related workflows.

This site currently uses Supabase for database and admin storage, and Resend for email delivery connected to form submissions, confirmations, and support communications. These providers may process submitted information only as needed to operate the website, manage enquiries, send relevant emails, and provide support.

Support and enquiry records are usually kept only while the request is active and for a reasonable period afterwards for record-keeping, troubleshooting, misuse prevention, and dispute prevention.

Information that is no longer needed may be deleted or anonymised where practical.

This site may link to external websites, profiles, tools, or services. Those sites are controlled by their own owners and have their own terms and privacy notices.

Depending on where you live, you may have rights to ask for access to, correction of, deletion of, or restriction of personal information held about you.

To make a privacy-related request, use the contact page and include enough detail to identify the relevant message or support request.

If you are unhappy with how your information is handled, you can raise the issue through the contact page. You may also have the right to complain to the UK Information Commissioner's Office or another relevant data protection authority.

For legal, privacy, data, or general enquiry questions, please use the contact page. This is the contact route for privacy and data protection requests. If you are unsure which path fits your request, the reception page can guide you to the right place.